Privacy Policy
Effective Date: December 17, 2024
This policy describes how CreditWaale collects, uses, and protects your information.
Table of Contents
1. Overview
🔒 Your Privacy Matters: CreditWaale is committed to protecting your privacy and ensuring transparency in how we handle your information.
CreditWaale operates as a financial information and comparison platform, providing calculators, tools, and educational content to help users make informed financial decisions. This privacy policy explains our practices regarding the collection, use, and disclosure of information when you use our service.
We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and in compliance with applicable data protection laws, including the Indian Information Technology Act, 2000.
2. Information We Collect
2.1 Information You Provide
- Calculator Inputs: When you use our calculators, the data you input (loan amounts, interest rates, etc.) is processed locally in your browser and not stored on our servers.
- Contact Information: If you contact us through our contact forms or email, we may collect your name, email address, and message content.
- Feedback and Surveys: Information you provide when participating in surveys or providing feedback about our services.
2.2 Information Automatically Collected
- Usage Analytics: We collect anonymous usage statistics including page views, time spent on pages, and navigation patterns.
- Technical Information: Browser type, operating system, IP address (anonymized), and device information.
- Performance Data: Website performance metrics to improve user experience.
2.3 Information We Don't Collect
- We do NOT collect or store personal financial information entered in calculators
- We do NOT require account creation or personal identification
- We do NOT track or store sensitive financial data
- We do NOT collect biometric or highly sensitive personal information
3. How We Use Your Information
We use the collected information for the following purposes:
- Service Provision: To provide and maintain our calculators and comparison tools
- Website Improvement: To analyze usage patterns and improve user experience
- Customer Support: To respond to your inquiries and provide assistance
- Legal Compliance: To comply with applicable laws and regulations
- Security: To detect, prevent, and address technical issues and security threats
5. Data Security
We implement appropriate technical and organizational measures to protect your information:
- Encryption: All data transmission is encrypted using HTTPS/TLS protocols
- Access Controls: Limited access to personal information on a need-to-know basis
- Regular Security Audits: Periodic reviews of our security measures
- Incident Response: Procedures in place to handle potential security breaches
Important: While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
6. Your Rights
Under applicable data protection laws, you have the following rights:
- Access: Request information about the personal data we hold about you
- Correction: Request correction of inaccurate personal data
- Deletion: Request deletion of your personal data
- Portability: Request transfer of your data to another service
- Objection: Object to processing of your personal data
- Restriction: Request restriction of processing
To exercise these rights, please contact us using the information provided in the Contact section.
7. Contact Information
If you have questions about this privacy policy or our privacy practices, please contact us:
Email: privacy@creditwaale.com
Website: Contact Form
Response Time: We aim to respond to all privacy-related inquiries within 72 hours.